ITIL到底值不值得投资
发布时间：2004年11月12日点击数：
作者：en.itsmportal.net 来源：本站原创
Does ITIL deliver on its claims? Is it worth the effort and investment?
Until now, the assertion that ITIL provides quality and best practice has never been scientifically tested. However, it is clear that for a company to adopt ITIL, it commonly requires a major commitment to changes in practices, re-skilling of staff and considerable expense. This raises the issue as to whether this outlay can be expected to produce a return, and what the might be nature of that return.
推荐文章
- 信息系统运维预算定额参考标准研究[04-09]
- 第2章 跨文化管理理论和实践[01-14]
- 16：什么是关键成功因素法(CSF)？[06-09]
- 24：eSCM-SP（服务提供商外包能力模型）有哪些…[06-10]
- 第4章 跨文化沟通[01-14]
推荐专题
订阅
治理评论
- 治理评论第一期[01-20]
- 治理评论第二期[01-20]
- 治理评论第五期[01-20]
- 治理评论第三期[01-20]
- 治理评论第六期[01-20]
- 治理评论第四期[01-20]
- 太极凭什么中标12306？ [09-26]
- 中国国际航空股份有限公司--书评[11-01]
